Residence Inn by Marriott Chicago Naperville/Warrenville

Vey nice hotel. Friwndly staff. Isolated area

Everyone was friendly and the hotel was clean. Betty, the breakfast chef, was very nice

Great property and very nice staff.

The room

N/A

The staff was wonderful. The facilities are very clean.

The room on the second floor was very small. Very very dark. It wasn’t the residence inn rooms that we had in the past with two separate rooms. The room needed more light.

The staff was wonderful. The room was clean. The only downside is that the air conditioning wasn't working properly in half of the rooms or the 1st floor for several days. It was close to 100 degrees on those days. Apparently, this is not a new problem, but corporate doesn't want to spend the money to fix it. Otherwise, I would absolutely stay there again.

My experience with this hotel stay is terrible due to issue with room AC. AC was not working properly... Room was too hot. I requested them to check AC , they have sent the person who has no knowledge on AC and he could not able to fix the issue and we had to sleep in high heat (79) room. At middle of the night they have arranged different room at 2AM after making another call ... but we lost entire sleep already and fall down multiple times in room due to slipperiness in room because of hot air ..

Room was a nice size and the property was clean. Pool and hot tub were excellent and the staff were friendly and helpful.

super nice place