Barceló Ponent Beach

Great location, very clean and newly upgraded!

Great stay. Excellent hotel. Amazing beach.

I really like the style of the hotel and my room. I'm happy I paid extra to get sea view, the other views are very sad. But within a week I needed to have two reparations done, one of the elevators was broken for days. So even if it looks new and has 4* it's still not perfect. Food was good and of good quality. I only booked half board, drinks cost extra at dinner time. One glass of wine is 4,50 Euro. Paying extra for all inclusive might actually pay off. There are a few pretty beaches nearby to go swimming. But Cala D'or is very touristic and crowded in general.

Deeply disappointed in recent stay.They checked me into a room with dangerous levels of visible black mold around a/c unit in room located overhead of bed.Made management aware& asked for new room.After numerous excuses for not giving me a room that was safe to stay in they told me I will need to stay in the room, that it’s ok now we had it cleaned. Upon entering the post “cleaned” room was noted black mold still remained on wall all around a/c unit ,also a/c not working, maintenance needed to come out to screw back on a window a/c trip switch that was barely hanging on by one nail. He stated is busy daily constantly fixing around property. The info coming from a staff maintenance worker is unsettling knowing he is that busy fixing things in a supposed 4 star hotel. That is what I would expect from an motel or a poorly star rated one. Hotel.com was also notified about the unsafe environmental hazard of black mold in room&there offer was we can give you a $25 credit to apply in the future or refund. I’m not sure how that is even a rational minded solution considering I paid $171.05 per nite for 4 star advertised hotel but received motel 6 ,1 star rate room & customer service.I could not find another hotel room as it’s short notice.all they needed to do was give me a clean room that did not have hazardous Black Mold.I now have respiratory issues from breathing in this mold & need to seek medical advice & further council.There are much better hotels & service on island.

La situación del Hotel es muy buena y el personal es muy atento. Como única queja, el buffet no variaba demasiado de un día a otro y no seguía la temática que indican en la app para cada día.

The hotel was completely redone and beautiful. Check in staff was friendly. Our room was large and had a balcony looking over the beach and inlet. The bathroom was large and had a decent amount of counter space. I wish it had a shelf as well. The bed was very comfortable and the sheets were very soft. The hotel gave us a free upgrade of full board from half board but I did not enjoy the food at all. Food was not prepared with fresh ingredients. Many of the food staff seemed confused and were not helpful or particularly friendly although not unfriendly. None of them smiled. If I stay at this hotel again, I would not get the board. It had nightly entertainment and a sports bar which was very nice. I enjoyed it.

View of the Cala was amazing as was the location of the hotel. Best hotel in that area. It was also all inclusive which I didn’t realize.