The Foothills Inn

Awesome stay

Accommodated my weekend staycation into RC

Run down

Clean, comfortable, cozy room; inviting interior and decor; reasonable rates at the time of my stay; convenient location for shopping, dining, recreation. The gentleman who checked me in was stellar: kind, friendly, respectful, professional, efficient and helpful. My checkout experience, however, was the exact opposite. I checked out late, around 11:30, and did phone the front desk, albeit at the last minute. And I fully understand and appreciate that guests need to be out of the hotel by the standard checkout time of 11:00. However, I was moving somewhat slowly due to not feeling well, so I was harangued by the housekeeping staff on duty, who stood by the room door from approximately 11:00 until I had myself and my belongings out of the room. They have a time-constrained job to do, I know, but I was not being suspicious, attempting to steal anything, doing anything illegal, being unreasonable or purposely "squatting." The harassment continued as I made my way from the second floor to the front desk: One of the two female employees at the front desk came in the front door as I was resituating my belongings in the open nook area above the front desk and stopped to stare/glare at me, not once but twice, doubling back after starting to walk toward the front desk. It was a bizarre, unsettling and menacing initial encounter with this female employee, whose name I did not bother to catch. Once I got to the front desk, this employee was perfunctory and anything but kind or friendly.

Super nice for it's rating. I was pleasantly surprised.

Breakfast is not happening. Don't get too excited for the breakfast. They will distribute a sandwich at the desk.

Lovely hotel. Very quaint and spotlessly clean. I would most definitely stay again!

nice

The warning of a $250 cleaning fee for stains. The stains on the furniture. The limits on the A.C. unit.

Outdated smells and staff was not friendly

Dirty room non smoking room smelled like cigarettes, stains all over the carpet, banged up old furniture , not very clean overall, old bedding. Sign in room said $100 charge for any spills and smoking. Worried..notified front desk that the carpet has many stains and already smells of smoke. She said they know and have been too busy to clean the carpets. Then I said honestly this was the dirtiest room we had on a crosscountry trip. She said next time go down the street and stay at the Hilton, maybe that would be better for you. No point in talking further, rude staff, breakfast was cereal and some other cold stuff. Sign posted-You can ask the front desk for a Jimmy Dean sausage sandwich from the freezer, they hand it to you like your asking for too much. Reviews were 8.0 , weekday stay, paid about $120, felt like a 6.6 should of been $79 or less. In Custer stayed at Bavarian inn, cost less and was beautiful, clean and a real 8.0.