Courtyard by Marriott Amarillo West/Medical Center

Absolutely loved it.

One of the beds in our room had bed bugs. We moved to a second room during the night. The staff was helpful in drying our clothes in their hot dryer. Christine, rhe manager was fantastic. They compensated 1 night and gave us 7 breakfasts. They were so apologetic. We have stayed her before and will stay again. Steven in the Bistro said only positive comments about how Christine has changed the environment for the better.

Hotel was clean friendly staff. Would stay again

everthing ok

The person that checked me in was horribly rude. I was charged $75 I wasn’t expecting and when I asked about it she snapped at me and proceeded to get even more rude. The room is horribly dirty. Stains all over the floor. The windows haven’t haven cleaned. Dust and handprints all over them. The bathroom was dirty.

The Marriott was located convenient and safe. The staff were friendly and helpful.

Things were clean and the bed comfortable. My advice would be to make sure that if breakfast is offered that it says free breakfast. I thought it would have a free breakfast, but it actually had an option to dine in and pay for breakfast. For someone that has a large family, I enjoy the convenience of the free breakfast that other hotels provide.

Great experience

Very clean!

The hot tub was broken, the workout room air conditioning was not working, the 2nd floor ice machine was broken, our room was hot, there was a buzzing noise that kept us up throughout the night, and the trashcans outside were practically overflowing. I would not recommend this hotel and believe we deserve a refund.