West End Hotel

Little more cleanliness is required. Maintenance and renovation work going on.

A really good located hotel in “Marine Lines”, which means, that you have an easy way to it (Churchgate Station is around). The hotel staff was really good and always did everything for a smooth & relaxing stay. Only thing that could be better, is that the bathroom needs a renovation. All in all, I would choose this hotel again because of its value for money, included breakfast and friendly staff.

Recently renovated, not fancy but quite big rooms

The rooms are what you expect, not too big or too small.Bathroom is clean. Amenities are minimal.Service is good.The staff are very helpful and courteous, always ready to do that extra bit. They gave me a small fridge on asking, at no extra charge. Room service is prompt and food is good.The only thing is that for an ordinary hotel food is expensive. Cup of tea is Rs 170 - which is way too much. If you order omlette or fried eggs for breakfast, you have to order toast seperately! That's pretty silly! There are places nearby for food and one can walk up. Eat outside instead of at the hotel if you don't want to pay the high rates. They arrange local taxi for airport at regular rate- you should, however, tell them ahead and insist on a clean and ac taxi .

Restaurant Staff are Polite and Customer Friendly. Yes. I on regular basis visit Gourmet Restaurant of West End Hotel, Mumbai for having either breakfast or lunch or dinner. This time we 06 colleagues visited this restaurant for having lunch. Out of we 06, two had vegetarian food and four had non-vegetarian food. I am all time strict vegetarian. We ordered mutton and fish among non-vegetarian cuisines and palak-aaloo dish and daal tadka in vegetarian cuisines. Tandoori rotis were superb in taste, as usual. I love tandoori rotis here. Crispy rotis prepared with whole wheat flour only. All items were good in taste. All items were prepared fresh and served in hygienic condition. Service was awesome. Staff are guests friendly and professional. We loved our food!

Hotellet var slitet och städning sisådär. Inte vad som förväntats av ett 4stjärnigt hotell. Servicen var dock bra, de hjälpte till med att bära in en extrasäng till en extra gäst till låg kostnad, samt med extra städning vid behov.

We loved staying here, first class hotel but still in a busy area and able to experience what living in India is like. A mix of people living in the area nearby and the hotel is a beautiful retreat when needed. Great for telling CNG /taxi drivers how to get there- next to Bombay Hospital and wonderful location. Breakfast with fresh fruit and huge range of food served by the kindest staff. We were lucky enough to stay for a week and felt sad to leave.

Great place for cricket match stay and also if you have work in south mumbai areas

BEAUTIFUL !

The perfect hotel to stay in South Mumbai., be it business or with family..I keep coming back here all the time either with family or on business for over 20 years and the rooms are ever so spacious and renovated. The service and the neatness factor are top notch.