Fairfield Inn & Suites by Marriott Jacksonville Beach

The customer service was amazing. The morning staff was helpful and courteous, and always had a smile on their face. The room was awesome clean well kept. It was a very pleasant experience and I would recommend more people to this establishment.

Everything closes quite early for a beach town but overall, it was pretty good.

The staff were very nice! The woman in the breakfast area was kind & friendly. The hotel was very clean and a GREAT location!

Nice easy stay for a wedding. Room was fairly hot and took almost our entire stay to cool down. Woke up with no running water (shower, sink, toilet), so left immediately.

Not bad

Very nice staff and clean. Breakfast could be a little healthier.

Ac broke

Birthday Celebration disaster: After arriving at my room on the third floor. We were told to get the elevators to open, we would have to call the front desk, so we asked to be moved to the first floor. Once we got settled in and unpacked and were resting in our beds, the A/C went out. Went to get assistance, he couldn't fixed a/c, so we were promised a late(2:00p.m.) check out due to several issues. When we went to the front desk the next morning around 11 a.m., the clerk was very loud and rude and stated we needed to get out now, that the clerk the night before didn't request a late check out for us, and they were booked to capacity, so we couldn't check out late. When asked for a manager, she gave us the manager's email and stated that they don't have one on site; she will email him at the end of her shift.

Food was very poor , eggs cold look and taste fake Fridge too small , pull out bed need new mattress, no conditioner in bathroom, , the AC sounds like a race car and shuts off during the night so woke up several time to turn on . NOT BEACH FRONT as advertised.

Very nice