Hampton Inn & Suites Lake Mary At Colonial Townpark

Very comfortable and clean

A/C was excellent, staff were friendly and bed was extremely comfortable.

had accidentally booked the room one day ahead of schedule. we told nothing could be done for any kind of compensation. we were offered a room for much more than we had previously paid. the lobby dad a very dirty smell to it, smelled of cigarette smoke and dirty carpet.

great

Entire place needs upgrades. Very poor tv service. Difficult to find plugs for coffee pot. No updated computer charger plugins.

Nice place

The AC was off.

Not a very clean place, get what you pay for; nice area around the hotel though. Not a very quality breakfast

Room was very nice. Check-in person was extremely nice. Check-out person seemed to be bothered that we were intruding on her other activities,, even though there was nobody else checking out when we were. The lady that was overseeing the breakfast area did Not speak at all with any other guest, myself along with other guest had said good morning too her and there was actually no verbal, nice greeting. NOTHING. The complete staff (the ones that we had encountered)other than our check-in person appeared to be unhappy working there. SOoo, this appears to me that the Upper man The floors in the hallways on the first floor and the 5th floor were scattered with debris and felt unkept.