Holiday Inn Express Hotel & Suites Cheyenne by IHG

Matt in the kitchen was super nice and accommodating to everyone (even when they didn’t deserve his hospitality). We feel he was taken advantage of but he responded with grace and a smile and you don’t see that every day. We were so impressed watching his response to the other guest.

very clean and very friendly staff

The tub was well worn. Clean but looked gross

Nice place, a little pricey but very spacious and comfortable

property was clean. they wouldn't take cash for payment, I've stayed at holiday inn express's many times, the night before in Amarillo and never refused cash for payment. Couldn't use available discounts because I booked through expedia, needless to say I'm done booking through a 3rd party

I’m surprised at the rating for this hotel. Positives are the area feels safe and it’s conveniently located just off the highway. However; it is one of the dirtiest rooms we’ve stayed in. There was hair everywhere- the bathroom floor, the tub, even the sheets. And the sheets smelled awful, like used gym clothes. There was yellow stains on the comforter. The room was also very hot and when we adjusted the thermostat, it didn’t kick on any AC to cool the room.