Courtyard Richland Columbia Point

The bistro downstairs is the only option for food at the hotel, ( which cost $63 for 3 people for breakfast? ) where just 3 months ago, they had free breakfast at the hotel. Which is part of the reason why we chose that hotel over ‘the Lodge’ this time around. The pool area was lackluster, and the jacuzzi was broken. It’s also very unfortunate that they don’t offer after hours checkin, which is why we only stayed one night instead of 2. Unfortunately, we ended up going to the ‘the lodge’ right next door to be with the rest of our family. The the pool area is so much better, and it was just cleaner as well. The elevator at the Marriott smelled weird, and was humid. I was surprised at how dated the inside of this hotel was. Being as it is in a primo spot right on the river. I know they get good business, so I’m sure they have the funds to remodel a bit. (They made the lobby look nice and modern, but that is a far cry from what the rooms look like) The walls and carpets where a very old, ugly color. You can tell those colors were chosen to make sure any imperfection were hidden and not visible. The dressers where not cleaned, as when I opened them, they had lots of fuzz and hairs in them. It shows that the staff does not clean properly. If I’m paying almost $300 for a night, and that’s not even 24 hours. I expect it to be clean. The bathroom. The shower had caulking that was cracked, and mold in 2 of the corners.There was also soap scum on the tiles.

Super friendly staff

Only there overnight, but wished there had been free coffee available in the lobby in the morning.

Sad that the hot tub was out of service

Room was too close to lobby and pool - lots of noise

I enjoyed my stay I may go again

Convenience

Very nice front desk staff that were kind, helpful, knowledgeable. Had a previous “issue” with Booking .com that they were able to negotiate and resolve for me. The room smelled a bit like cigarette smoke but the room was quiet, clean, comfortable.

Great location. Comfortable bed

The room was clean but smelled of BO, and I mean smelled....The pillows were lame, needed about 3 to make a pillow!

Location, access and staff make this stay amazing.