Hotel Punta Leona

Cercanía, tranquilidad, las camas muy cómodas

Playa Blanca es de las playas más bellas!!

El personal en Playa Blanca para los paños y sillas no buscan ayudar o resolver. Les molesta que uno les pregunte o pida algo.

Todo

The staff was helpful and friendly. They stored my luggage post checkout so I could enjoy my day pass. I called twice for directions, and they were patient each time. The room was clean and kept cool for my arrival. It was well equipped. The beaches were lovely. There were no waves and the shoreline was thin. The showers and changing areas were convenient and well placed. The rooms were nestled in a well kept garden which enhanced my stay. The Wi-Fi in the room was decent for work.

The food at the buffet style restaurant was awful, bland, greasy and unappetizing. Only one shuttle was comfortable- all the others were hot and run down. Every driver was courteous and accommodating, but there were definitely not enough shuttles in circulation. No one knew a schedule- wait times were much too long. The nature trail had no shuttle service and seemed neglected. For all the emphasis in conservation, I expected much more. I spent much more time under the sun walking on pavement than in sand because of the scarcity of shuttles and how far everything was. For example, I couldn’t dress up for dinner because either a long walk or a stifling shuttle was necessary to get to the nicer restaurants. I was locked out of my room because my key card didn’t work. I waited 20 minutes after calling to go find someone. They kindly let me in and said this happened frequently. 30+ minutes after I called someone came with a new key. How is this a frequent mistake? It was not worth what I paid and at every turn a new cost- rent chairs from the hotel- buy at the restaurant because the buffet was bad- lockers require a membership. I expect to pay for extras like room service and spa treatments, but this felt excessive.

El acceso a la playa y el desayuno

Falta quitar la lama entre los pasillos de las cabañas

El entorno de montaña y playa, el clima que es justo ni extremo caliente ni extremo de lluvias

Tener que cambiar de habitación varias veces por diferentes factores internos en la habitación.

El lugar es divino y el personal se esmera por atender y ayudar en lo q necesitas.

Todo me gustó

Todo

Nada

La belleza de la playa en Playa Blanca es espectacular, un desayuno de primera, el restaurante muy bueno, la animación por la noche con una música excelente.

Que las toallas en Playa Blanca sean solo para socios, me parece muy incómodo que no se brinde un servicio de toallas por igual tanto en la piscina principal como en Playa Blanca, sobre todo considerando que estamos en temporada baja. Me obligaron a no usar el servicio de toallas en absoluto.