Hilton Garden Inn Boise / Eagle

DeShawn is fantastic at assistance, follow up, and overall friendly demeanor at the front desk. I truly appreciated his prompt follow up regarding getting me in contact with manager to make arrangements with the onsite breakfast cafe. The manager, Desi, was also prompt to follow up. I appreciated her verifying with the kitchen first to see if they would be able to accommodate our large group since we were in town for a family reunion and the hot weather caused a last minute shift in plans that left us looking for somewhere we could enjoy a family breakfast together before parting ways. She was able to advise us on time and give them the heads up in advance there would be multiple separate tickets so they were ready for us on Sunday morning when our family members converged in their dining area. When e arrived, they were ready with tables set up in a way we could easily enjoy one another’s company and converse without getting in the way of other guests. Rebecca had already proven her kindness in the prior days we were there as I interacted with her at the beverage table in the lobby, but she also did an awesome job at providing service to our large group and everyone agreed she was great at taking care of us. Yes, chain hotels are pretty much the same, but this one in Eagle is close enough to everything, has plenty of parking available, is next door to some good local eateries, et cetera. It’s the people working at this one which make the differ

Property is very nice and the service was great. Parking can be complicated because of the restaurant next door, had to circle around hoping someone would leave a couple times.

The staff was amazing

The state of Idaho.

Courtyard Marriott offers the same level of room for half the price.

Newish

No restaurant and poor breakfast experience. Staff distinctly off hand.

Road noise at night was pretty loud.

I stayed at the Hilton for a few months. it was such a cozy place to stay at. great views and the trail in the back was definitely my favorite! The service there is spectacular. Dechaun & Rebecca were always so friendly and just had a great energy to them. always nice coming in to a warm smile.