Club Wyndham Ocean Boulevard

everthing about the place

nothing

Staff are excellent. View was good. Room was excellent. Good location.

There is very limited parking. And if you book a room on booking.com, most likely you will get tower 4 which is not directly on the beach but sits behind the other three towers.

Everything was amazing

The space to do anything

It was very well kept, very clean and the staff very helpful and nice.

The ice machine was so far away .

BEWARE! We were checking in just for a weekend get a way and the front desk immediately began pushing a presentation on us. We told them three times we were NOT interested in a presentation and finally, after one person wrote down all of their promises, we agreed to view a presentation. Every single thing we were promised was a LIE. The presentation did NOT start on time or even close to it, the presenter tried many times to force us to stay LONGER than 90 minutes and when they finally did give us the certificate (which we had to request many times), we discovered that it is only good for accommodations out of the country (Venezuela) or across the country from where we reside; no beach or mountains like most families typically vacation. We asked them from the beginning if we could redeem and use our certificate at this particular resort and were told yes, but that's NOT TRUE either. We can't get anyone on the phone who wants to help, so in essence, we were SCAMMED out of our precious TIME for LIES and promises that were not TRUE. Wyndham, the resort, the manager, the sales team, and marketing should ALL be ASHAMED of treating people like this.

Kitchen and beach access

Smoke smell in room, non heated pools

Very basic, definitely in need of renovation. The place was clean, appliances worked, and view was great. However the furniture looked like it's from 25 years ago. The floors are vinyl with no rugs, probably to make cleaning easier. The corridors are painted concrete. The staff was very accommodating bringing supplies as needed. The washing machine sounded like a jet engine and when we complained, they replaced it. There's no safety grab bars in the bathroom nor night lights. The jacuzzi tub was so loud we decided not to use it again.