River Terrace Inn

SHower over jet tub was a bit janky.

big room and comfy bed and pillows

felt that the destination fee was "hidden" i didn't know about it until a day before the check in date

This was a very elegant hotel. The staff was very friendly, the rooms were very clean and well equipped. The outdoor seating area was great! I really appreciate the fitness center and the door to the outside patio which was nice to cool off the room. The parking was free, but there was no free breakfast.

This hotel was beautiful. The room was clean and the amenities were great. However, our experience with check in was very disappointing. We had a very late arrival due to our flight being delayed. We arrived at the hotel a little after midnight, parked, and hauled our luggage to the front doors of the lobby only to find the doors were locked and no one in sight. A sign next to the door stated they close the lobby at 11:30pm and the only way to enter is with a key. There was no doorbell or other way to get a hold of anyone. I called the hotel with no luck. Thinking we couldn’t check in, we hauled our luggage back to the car and went next door to the Westin to see if they had available rooms. The Westin’s front lobby wasn’t locked, and they were very sympathetic to our situation but they were at 100% capacity and could not provide us a room. Before heading over to another hotel in search of a room, I decided to go back to the River Terrace Inn to try our luck again. After knocking on the lobby door a couple of times, a gentleman appears from a room and opens the door- no hello/welcome… he looked very annoyed and was SO unpleasant. He proceeded to do the check-in with awkward silence. It was a discouraging experience, especially after a long day of travel. Perhaps this hotel could add a sign with a doorbell or camera for those who are checking in after hours, and have a more pleasant/courteous person to work the front desk at night. The rest of our stay was great, the day shift front desk staff and housekeeping staff were very nice and accommodating.

It was a quality establishment with very able and friendly staff, room was spacious, ground floor with views out to the river path. Wine train boarding point is just 200m from the property. Bikes are available to rent from the property and the first hour is free.

Spacious, comfortable room with all the expected amenities (refrigerator, coffee maker, safe). Plenty of outlets for plugging in devices. Adequate storage space. The cafe for breakfast was limited in choices, but adequate for the basics. Nice river walk by the hotel leading to a large space with numerous places for a great variety of food. Many restaurants in the area. Many fine wineries within a short drive.

Fantastic location for starting off your Napa experiences. The Hotel has great amenities and friendly team members. Walking distance to Model bakery downtown Napa.

Before arriving, we spent several days exploring San Francisco and Sacramento. Our time in Napa, however, was truly unforgettable—thanks in large part to our stay at the River Terrace Inn and the incredible experience aboard the Wine Train. Everything exceeded expectations: the service was impeccable, the accommodations were exceptionally comfortable, and the overall atmosphere made for a spectacular and memorable visit.