Hotel Villa La Tour

very bad

Dear Officer I am writing to formally request a full refund for my recent stay at hotel (Hotel Villa La Tour), which was marred by several serious issues that rendered the experience wholly unsatisfactory. Here is my booking information. Confirmation number:4616710551 Hotel Villa La Tour Sep 26 – Sep 27, Address: 4, Rue De La Tour, 06300 Nice, France The condition of the room and hotel facilities were far below any reasonable expectation of quality, and I have documented the following specific concerns, supported by attached pictures and videos: 1. Unsafe and Unstable Flooring: The flooring on the first floor was not level, resulting in constant noise and vibrations when walked upon. Certain sections of the floor even shook. 2 Faulty and Aged Facilities: The hair dryer in the room was not functioning properly and showed clear signs of deterioration, with its plastic casing yellowed and visibly aged. This reflects poor maintenance and a disregard for guest safety and comfort. 3 Unpleasant and Unsettling Atmosphere and Window: The narrow and poorly lit stairwells created an uncomfortable and unsettling environment, particularly at night. The lack of adequate lighting combined with the cramped design gave the space a disconcerting and unwelcoming feel. The window in the room could not be closed properly, which resulted in constant exposure to outside noise and compromised security. 4 Peeling Wallpaper: The wallpaper in the room was not adhered to the walls and would shake and peel upon touch. This clearly indicated neglect and lack of proper maintenance, detracting significantly from the room’s overall condition. 5 Narrow Exterior Staircase: The exterior stairway was exceedingly narrow, it was difficult to pass through safely.This presented a serious hazard, particularly in an emergency situation where safe and rapid egress is required. Considering the significant impact of these issues on my overall experience, as well as the potential safety risks posed

Terrible room. Black mould in the bathroom, carpet stained, towels with holes in them. Very gross. No elevator. No parking in the area, apart from very expensive multi storey (about €50/day). Very friendly staff though.

Excellent location in Old Town next to a little area of nice bars and restaurants.Could walk everywhereVery convenient for trams.Historic building.Staff were lovely.

Some simple upgrades would make it nicer.Paint the lovely old shutters!!! Sometimes, the smell of cooking wafted up into the bedrooms.My initial room was not nice, but thanks to staff, I was moved to a refurbished room.

No lift very narrow staircase unsafe incase of evacuation lighting sensor did not pickup until too late carpet not clean Carpet in room was disgusting we had to wear shoes to get to the bathroom As we didn't want to risk catching anything from it no kettle / tea /coffee making facilities tv in room could only get French speaking channels

Good location for the vieux ville and port. You can walk everywhere easily.Hotel is in former convent near the tower. Basic but clean and staff very pleasant.The old building needs a refurb, and a few extra touches would make it much nicer.But good price during the ironman weekend and we were made to feel v welcome.

Great location, spacious room, good value!