Embassy Suites by Hilton Phoenix Scottsdale

I would stay here again. The suites are spacious, clean and very comfortable. The beds were excellent in a quiet bedroom. Staff were very friendly. Breakfast was included and was excellent. The price was very reasonable. The north end location was exactly what I was looking for. Great views of the Phoenix mountains and right on a beautiful golf course. Highly recommended.

The only negative I experienced was the swimming pool area. There were insufficient lounge chairs and many children in the relatively small pool. But this is a minor issue and would definitely not stop me from booking here again.

Beware for business travelers, wifi was out for 2 days. This is my second time staying here on a business trip. The hotel is not bad needs a renovation but rooms are spacious and is close to where I come in from work. One thing that needs drastic improvement is customer service, some folks are friendly especially the lady cooking the eggs. But the reception staff are a hit and miss especially with the women. The wifi and phone connection was out when I asked at the reception its a dismissive response its out, asked when it would be back, dont know. Wifi was out for 2 days and thats really poor and unacceptable for a business traveler. The check out experience is similar they hardly look at you.

Pool , food great front desk staff

Staff at the bar

Great customer service

The key has many malfunctions had to get 5 set of keys and waiting ok staff

While a bit dated, the room was clean and comfortable. Enjoyed the view from our balcony. Breakfast was primo! The staff was fabulous! Location was amazing — restaurants and shopping were within walking distance. We would stay there again.

I really cannot think of anything.