Castle Kama'ole Sands

Condo wasn't what expected. I have stayed here 3 other times in the last 2 years. This condo was dirty & in need of an update.

The Sands was just what we were looking for with easy beach access; however, the poolside spas were out of order for our entire stay, and we could not use our main shower on the last night/day of the trip due to a leak.

Being asked to move rooms because the owner wants to sell the unit the day after we checked in seemed very rude. We had to repack and unpack all of our things again. The air unit in the first room did not work after the first time we turned it on, it would not come back on. We found roaches in both units. The parking was awful because the building was under construction and constantly had a lot of workers coming and going not to mention the noise from the construction and not as much parking available. Had trouble with the TV in the 2nd unit. The shower was hard to turn on and off and the bed was smaller than what we had paid for but no one really seemed to care since we had paid through expedia "there was nothing they could do". I wanted to check out and stay somewhere else but after the time spent moving units on our first full day of vacation I didn't want to spend even more time trying to argue on the phone with someone about all of the issues so i just didnt. If I went somewhere else I would have been out even more money. It sucks to spend that much money on a vacation and not even be comfortable but again pay through a 3rd party and the customer service goes out the window evidently.

I love the fact that the units have a washer and dryer. You don’t need to have cleaning people in and out with clean towels etc. You can wash if you like or you can request a cleaning service.

I recommend this hotel. Very nice and beautiful place

Great peppery especially for traveling with young children.

Safe, quiet, walkable, easy parking

The condos are privately owned so the condition of what you get will vary. Some are very nice and some are very basic. This is a family friendly property with lots of kids, The groynds are beautiful and well managed. BBQ areas are very nice The staff is excellent. .

Staff was really nice

Always a great time