Holiday Inn Express Hotel & Suites Youngstown - North Lima/Boardman by IHG

Very nice place to stay. Excellent staff.

Hotel was clean and staff friendly. We traveled with 2 service dogs and staff did ask the correct questions and that was the end of it. Breakfast was ok. Options were cereal, egg, pancakes, burnt hard bacon, sausage. Its enough to get by. Most hoildays in have an amazing sausage gravy we were looking forward too.

The hotel was in the middle of a remodel, and the location is horrible. There is nothing to eat around except McDonald's, Pizza Joes, Gyro, or Dairy Queen. These were the only options with door dash. When you turned in the tub, the shower stared leaking also. The stopper was off if the sink and laying in the sink i put it back on. I'm just nitpicking at this point.

Ran the hot water at the sink for a long time, water never got warm/hot, tub water got hot. On arrival to room, door was propped wide open by an ottoman. Bathroom floor sticky. Only 1 one bath towel in the bathroom. Juice machine, soda machines out of order. Outside landscaping needs a lot of attention, but did look like they were working on it.

Bathroom floors filthy and living area floors need swept.

Hotel was “tired” and only one elevator which we feared would break down

We had a small problem in our room and the staff bent over backwards to assist us.

very nice place. Had a great stay.

Friendly staff. Breakfast was delicious. Quiet rooms. Comfortable beds.

The staff was great. Very professional and congenial. The room was very clean. Breakfast was good except they were out of yogurt. When your selection is limited, being out of something means a bit more.

Nothing was terrible. But, it was not up to the standards that you expect from a holiday inn express. The room was very clean. There was some peeling wallpaper, and stains in the bathroom from what was probably a leak on an upper floor. These would be relatively easy fixes but they weren't fixed. The breakfast seems to be the same at every Holiday Inn Express based on my recent experience. This one was equal to others I have experienced recently except they were out of yogurt. I arrived for breakfast shortly after the opening time of 6:30 a.m. and there was only one Greek yogurt left, which I took. But anyone coming later found the case empty. It's a small thing, but the elevator was a bit dirty and obviously hadn't been swept recently. Even less important but noticeable was the flag flying outside the hotel. Only half of it was left and it was shredded but still flying. Better to take it down. A bit nitpicky for sure but you expect to get what you pay for and this holiday express didn't quite live up to that expectation.