Novotel Santiago Vitacura

Check-in & Out

Property Notes

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. When traveling with pets, please note that an extra charge of CLP$ 11.900 per pet, per stay applies. Pool is not available till october 18. Please note that renovation work is done on the property until October 2024Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Mon, Jun 15, 2026 until Wed, Jun 17, 2026 A deposit may be required at the property.