GrandStay Hotel & Suites La Crosse

Love this hotel. Staff super friendly

Great customer service!

Expedia WAY OVER RATED THIS FACILITY! Dirty, dated, broken and loose bathroom tiles that smelled sour and like urine, counters dirty with old toothpaste. Hallway carpet coming up and loose. Also dirty. Inside noise was Loud way way late into the night. Loud traffic noise too. Front desk staff talking about having covid. Really? Do I want your illness? Does my husband who has cancer really want it? NO! If asked would I send my friend here. The answer is NO.

Great location

We had a 2 room suite which was nice and spacious for a multiple night stay. The bathroom was accessible from both the bedroom and living area which was a big plus. The breakfast was very average. Biscuits with gravy, make your own waffle, or oatmeal as hot items one day and the next day were very average scrambled eggs with sausage. Additionally, cold items such as yogurt were available. Eating area was clean and spacious. Pool was tiny but clean and maximum 4 feet deep. Location would be great for Octoberfest as hotel is directly across the street.

Both days no coffee at breakfast bar. No forks. No one to be sure dining area was neat and tidy. You at desk was outside smoking. Next day he was making himself a waffle with the guests. Garbage was full. Not emptied The lady who checked us on was welcoming and helpful. Such a contrast in staff.

Our whole experience here was awesome and parking was great also. Luved walking thru the park at night and seeing the paddle boat coming in was cool all lit up.

Clean room, nice kitchen.

Rooms