SpringHill Suites by Marriott Cleveland Solon

The rooms were DISGUSTING! The housekeeping walk in on us BEFORE checkout time and front desk did absolutely nothing... only good thing was you can stream on the tv... Thats IT

This room is huge, wonder amenities!

Room was clean, did not care for the "couch" design was uncomfortable. Front desk service was very good, pool and hot tub great. Breakfast was disgusting. Eggs were cold, french toast sticks were tough. Ended up going to a restaurant nearby and paying for breakfast.

Easy to get to off major highways.

Clean and the staff was nice.

Room was in good shape but there was a little bit of mold in bathroom. Nothing an attentive scrubbing wouldn’t fix. Be advised at check-in they wouldn’t take the card I intended to use because it had my husband’s name on it rather than mine. They still want a card for “incidentals” even though there’s nothing you can charge to the room so that’s a bit silly. Overall we’d stay again. Pretty good breakfast provided, beds comfy.

We stayed two nights and our only complaint was the hot tub not working. Variety at breakfast was nice. Very clean and quiet. Friendly staff.

I am going to call as my stay at this hotel was very poor. I have stayed at this hotel previously, but am covered to the lack of cleanliness and mechanical issues at the property. Upon arriving Friday, we were given keys to our first room. The remote was not covered yet a sani wipe was provided. Upon laying in the bed, it seedas of someone had dedicated on the mattress, pillows or even BEHIND/UNDER the bed. When I called the main desk, we were offered a change of get hormone to another room. We packed up at waited for the new room’s key. It was approximately 11:30 pm. The next room was handicapped equipped. We were not asked if that was an acceptable option. We arrived and everything was low (expected), but our gowns for the next days events could not hang without draping the floor. In the middle of the night (I have video) we were awakened by the ac making a loud grinding noise. It lasted most of the night. I am exhausted and disappointed. This hotel should not be an option on Expedia as I have learned to trust the site. I am respectfully requesting a refund on all or part of my charges.

Staff was very nice. The room had a weird odor, not sure if it was because it was “the room”where pets stay with their owners. The breakfast was a little fresher than we’ve experienced at other Marriott properties.