Extended Stay America Suites - Santa Barbara - Calle Real

Location was good, parking was easy.

It was very noisy at night, the front desk woman was talking very loud till very late, I had Togo outside into the lobby to tell her to be quiet but she still didn’t. I couldn't sleep all night.

La ubicación

Desayuno, la atención, el olor a cigarrillo

Was convenient location

No make up vanity had to stand at bathroom sink - no where to place curling iron/makeup barely space to brush teeth.. No offering of products, forgotten shampoo, no hair dryer. Could have had fridg turned on so it was cold. Not even a plastic fork or napkin. NIGHTTIME EMPLOYEE ON NIGHT WATCH 7-16 (A gal who looks like a gothic Halloween character) doesn’t act business like, looks blank when asked a question. Re: Uber or cab? Called her 11:30 and barely audible voice and said must be a phone problem and hung up. Yeah - I don’t think so. No one looked into fixing the problem! Glad it wasn’t an emergency? Not at all a good representation for front desk. Jonathan on the other hand was an exceptional Brought me a blanket in case I might be cold. Now he’s a keeper.

Location was good. In and Out is across the street and stores are nearby.

It was a last minute overnighter for us. The room was decent for a one night stay. Our bed was clean and comfortable, and there were plenty of clean towels. Though, I wouldn’t do more unless I had to. The room has an iron, hair dryer, ironing board, and a working t.v., clock, and two usb outlets. The staff were very nice and responsive. There is no ice machine at the facility but when we were checking out, the gentleman cleaning the grounds offered to share his own bagged ice from the staff lounge. Breakfast consisted of packaged muffins and oatmeal, tea and coffee on the small counter at the entrance (Bless their sweet little hearts). Though the furniture and appliances were quite worn, everything was clean except the floors (we kept shoes/socks on until we went to bed). When you omit all the taxes and fees, we still got what we paid for. We got a decent nights’s sleep and good overall customer satisfaction at a fair cost.

I liked the price

Didn't have any breakfast, was not clean and no up grades no shampoo or conditioner no utensils and so on.

Location