Extended Stay America Suites - Pittsburgh - West Mifflin

This is a great place that you can go as a home away from home. The staff is incredible here you can tell that they have good management. They are very kind and polite. The place is clean all the time and they are very pet friendly.

Such a great place to stay the staff is incredible. The hotel is pet friendly. Also, anything that you need they will go above and beyond for you this place I have always felt safe and has always been cleaned. The manager. Leanne and April are incredible. Her staff excels because of them.

This place is an incredible place to be at. They treat you like you are family. It is a special place to be as a home away from home. The managers and their staff are incredible. We truly feel safe here and the place is always clean.

Good

It was supposed to be a non smoking hotel. Elevator and halls on 2nd floor reeked of cigarette smoke. The last day we were there they must have sprayed the hall and elevator because it now had a floral smell. We had a square table in our room to eat at, but NO chairs. Insulation between floors is horrible. People in the room above ours were up very late clomping around like a herd of elephants.No hair dryer in the room, I had to go to the front desk to get one. Shower curtain had a moldy strip going down the center of it. Shower head leaked, spilling water all over the floor.

Clean and nice

Neat and tidy. Excellent customer service. Could use a little more attention to detail. Refrigerator didn’t

When we checked into the room there was full trash bag in the bathroom, a used bar of soap on the shower ledge, bottles of water and a watermelon in the fridge, a phone charger was left plugged into an outlet and someone’s personal cup/dishes left on counter along with coffee/creamer and stuff in the cabinet. The beds were made and new soap/towels in the bath. When the front desk was made aware he came to the room to check. He said the room was “cleaned” then opened the freezer and it was disgusting, dirt or mild covered the inside and it had an odor!! He again said the room was “cleaned” and suggested we help ourselves to items left behind. He didn’t offer another room or a refund of any kind. I asked to verify no one was coming back to the room and they had for sure checked out as we had dinner reservations and had a schedule to keep. This morning when I checked out a different front desk person was there and said she was called about the room Saturday and offered an apology but nothing else. I would not recommend this hotel and will not be staying there again!!!

Room was not cleaned trash was all over no towels in bathroom no blankets on bed infact previous person had the sheets in a ball on the bed