Hampton Inn & Suites Dallas-DFW ARPT W-SH 183 Hurst

Great customer service, clean and comfortable room

Everything was great! The eggs were not good but they had a full breakfast so I just had other items. Bed was super comfy!

We enjoyed our day over the weekend into Nee Years Eve. The staff was pleasant and breakfast options were nice. I stayed in the hotel last July and also had a nice stay that weekend.

The stay was fabulous. I worked at the desk while my daughter slept. The reception was friendly and knowledgeable.

Rooms are very clean and staff has all been so nice and helpful. Great location, and easy to get to

Was a very nice hotel, had great tasty breakfast options and all their amenities were 24 hours. it was very clean and the room was nice. i do have to say the beds were very rock hard though, and the staff were not exactly welcoming, very bland and most the time not even at the counter. a good thing is It was completely quiet the whole time we stayed despite the whole hotel being booked out, never heard a single thing, even outside. the shower water pressure wasn’t the greatest but manageable. my main observation was that the hotel was a lottt smaller than it seemed in the pictures. the lobby/breakfast area was very cramped together. overall no issues staying here.

Clean rooms, clean common areas, spacious for families.

Pros: The room itself was clean and was as expected, which is the most important thing for me when I book. No smells, no noise, easy parking, safe area, comfortable beds, affordable price point. I would recommend for short stays. Cons: The hotel staff was not very welcoming because she was busy on her phone. I don't particularly care about a warm welcome, but it can be off putting as it's your first impression of the hotel. One of the elevators did not work. In fact, it was making alarming creaking noises and the door was malfunctioning and not closing properly. After alerting the front desk, she was not very apologetic or reassuring. Honestly she barely spoke to us during the whole time which is odd behavior for hospitality staff member. The other elevator worked, but produced the same scary sounds which was not encouraging. We debated carrying our overseas luggage up the flights of stairs because we didn't feel very safe. We had to request for extra blankets for the pull out couch bed; we had to go down in the scary elevator again to pick them up ourselves, as she was the only employee at the time. We picked up the blankets, and again, it just seemed like we were an inconvenience or bother to her. I normally love Hampton Inn and Suites and choose them frequently. This was an abnormal experience in regard to rude staff.

Newly updated hotel. So clean and so new 😍

Great hotel, clean and perfect location