Quality Inn Lone Pine near Mount Whitney

Staff gentilissimo. Colazione migliore rispetto ad altre strutture simili negli USA.

Niente da segnalare

Renovation

It was so nice to have breakfast and get on the road, they offered a varitity of options. The breakfast room was clean and very orderly and the staff looking after everything was very nice and accommodating.

The one thing that comes to mind was the bath tub/shower. There was no bath mat and the tub was extremely slippery so we had to put a towel on the bottom. Someone could easily slip trying to get in or out of the tub.

They are in a good location.

The first floor was being renovated and when I checked in they said there were no 1st floor rooms available. Yes, there is a note outlining that when you check in but there should be a notification for travelers BEFORE you make your reservations (i.e.: on their website or on Booking.com). I have severe mobility issues and had to drag my very heavy luggage up their stairs since there is no elevator. Their digital key card system is horrible and I had lots of trouble accessing my room...needed several attempts to enter each time I left my room. Their pool is closed during the middle of the summer. This also should be communicated to travelers at the time of booking. Using their pool and spa was one of the primary reasons I booked at this location. Lastly, they were doing maintenance on their water and on Wednesday, during the middle of the day, water was shut off to my room for over 2 hours. I couldn't shower and prepare for my meetings. This is my 2nd time staying here. The first visit was pleasant (which is why I rebooked here). I am extremely disappointed with my stay and the $600 I spent to stay 3 nights was not a value at all. The staff was not empathetic at all when I raised my concerns. I would like part of my payment refunded due to the poor quality of my stay.

Propre, bonne literie

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