TownePlace Suites by Marriott Sunnyvale Silicon Valley

Great location for us. We were in Sunnyvale for a Celebration of Life. We chose the location central to the airport and Michael’s at the Golf Course. Went to dinner at DishDash and was thrilled. The bed at TownSuites was not as comfortable( and it was small) as other Marriott properties. We really appreciated the underground parking and elevator access,

Not enough towels. No hand towels. The refrigerator doors opened the wrong way.

All of the staff are friendly and helpful.

This was the perfect place for me to stay after a major surgery, to recuperate in peace and quiet before heading home to my rambunctious family. The accessible suite was well appointed, full kitchen, pretty much everything we needed. We did have to request that bulbs be switched out so lights would work. But they responded quickly to our request.

The staff was very friendly and helpful and I love the fact that I could check in a little early

They need to updated their linings to something soft and curtains. The curtains were so old. They had big holes in them. Screens on the Upper Floor Windows would be nice too. It's nice to open up the windows to get fresh air but it's not nice to have bugs fly into your room because there's no screen on the window. The breakfast room is very small for how big the hotel is and breakfast could have a little bit more variety to choose from besides bread and cereal and Waffles.

Excellent

The day I checked out, I forgot my Expensive Rebook Shoes, I call them immidiately, they said when they clean the room they will bring to ;us and report it. Please call us back tomorrow. I called next day they said it hasn't arrive, please give one more day. I called third day they said they couldn't find my shoes. Ether clenaing crew is????? or your system is not ?????? Every thing else was good

The bed was really comfortable, and the room was convenient to the elevator and the breakfast dining room. Easy to check in. Good location.

No body wash soap in the shower. It was empty, and skimpy on the towels.

Excellent customer service. Great breakfast. Friendly and helpful staff. There was a problem with the room and the Russian employee at the front desk (forgot her name) was extremely responsive and helpful in resolving the issue. It’d be nice to know ahead of time that we had to pay for parking but not a deal breaker.

Eazy