TownePlace Suites by Marriott Sunnyvale Silicon Valley

The breakfast was good. The location was excellent.

I had small ROACHES in my room (319). Saw them in the bathroom sink and the kitchen sink --- did not see them anywhere else. I notified the front desk they were very apologetic, but that was about it

Facilities and value for money

Carpet floor,air conditioner was not working

It was VERY nice having a two-bedroom unit, and a full kitchen. The TV didn't work when we arrived, but a workman fixed it quickly. The bathroom sink stopper didn't work (I told the check-out clerk about that). The view from the room was of very busy streets and the roof of a large car dealership. The staff was very friendly and helpful.

I wish I could post pictures. The mattress I slept on had blood, urine and red wine stains. The carpet was so dirty, my white socks turned gray just walking around the room. We had to move rooms twice in our 3 day stay due to uncleanliness, a broken toilet that didn’t flush or an ac that didn’t work. I’ve traveled to Paris, Scotland, Mexico and all over the US. This stay was the worse to date. I asked the front desk for a refund but because I use a third party, they couldn’t issue one. Instead they gave me reward points- too few to ever use . Just overall not up to Marriott standards. This is a one star hotel, don’t let the other reviews fool you.

Suite was spacious for our family. Easy access in and out of our unit.

Having a kitchen in the room & friendly front desk staff.

N/A

Staff was incredible! Suite was affordable and clean. Great hotel!

Location. Breakfast food was cold.

Cleanliness. Facilities were not ADA equipped

The staff went beyond normal friendliness to be helpful. Great place to stay.

Property need some roach control ASAP