Courtyard By Marriott Las Vegas Stadium Area

Friendly staff helped with my check-in, since my name was misspelled with booking.com

Had to pay for parking

They made me wait for 3 hours and then said they don’t see the booking. Has to go to another hotel and then later sent a bill as a no show. Pathetic

Staff not polite . No empathy

the bed was comfortable…

First of all I didn’t get the room that I paid for. The room that I had paid for was a king room with a sofa bed. I didn’t get that and was told the only room they had was a handicap room. When checking in I almost had to pay again even though I had paid online the day prior. One employee was anything but nice. He seemed annoyed and had no customer service. We were given our keys after what seemed like 20 minutes of them finding our booking. Once in the room we realized the door to the balcony did not lock and our tv remote wasn’t working. We went back to the lobby to tell the gentleman and he seemed irritated that we went to go tell him. He said he would send someone to come fix the door and tv remote but NOBODY EVER CAME! The final straw was when my baby was crawling around and found 3 BEER BOTTLES. I took them from her and waited for my boyfriend to get back to the room so he could go talk to the receptionist . He then went to tell the female worker and she brushed him off and told him he could have them. The only thing she did was let him take a few items from the little snack store. She seemed to not care that our baby just got ahold of BEER bottles! They did not clean the room properly and had left BEER IN ONE OF THE DRAWERS. Not everyone comes to Vegas to party!!!! Very upsetting and I would not recommend to anyone.

Breakfast was adequate. Florence who worked at the front desk was extremely helpful and courteous after a long day of travel. Kudos to her .

I was satisfied with the accommodations and the location for what I had to accomplish.