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8 / 10 Guest Rating

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

327 Ontario St, St. Catharines, Ontario, L2R5L3, St. Catharines, CA

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG - main view

About the Property

Recreational Amenities: Stay active with our indoor pool, fitness center, and bicycles for rent.

Dining Options: Indulge in American cuisine at Ostin's Restaurant or enjoy a drink at one of our 2 bars/lounges.

Business & Events: Take advantage of our 24-hour business center, meeting rooms, and conference center for your events.

Book your stay at Holiday Inn Hotel & Suites St. Catharines today for a memorable experience in the heart of the city.

Facilities & Amenities

Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Fireplace in lobby
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7:00 AM to 10:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
Suite, 1 Bedroom - Photo 6
Suite, 1 Bedroom - Photo 7
1/7

Suite, 1 Bedroom

1 King Bed313 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and free weekday newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerRefrigerator

2 Queen Beds 1 Bedroom Suite

Non-refundable
Room Only
20% OFF$436.04

$348.83

Includes taxes & fees

2 Queen Beds 1 Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$467.38

$373.9

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
1/2

Standard Room, 2 Queen Beds

2 Queen Beds313 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

Standard Room With Two Queen Beds

Non-refundable
Room Only
20% OFF$328.69

$262.95

Includes taxes & fees

Standard Room With Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$354.63

$283.7

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

1 Twin Bed300 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerRefrigerator

Quadruple Standard

Non-refundable
Room Only
20% OFF$347.59

$278.07

Includes taxes & fees

Quadruple Standard

Non-refundable
Breakfast Included
20% OFF$377.51

$302.01

Includes taxes & fees
Suite, 1 King Bed, Jetted Tub - Photo 1
Suite, 1 King Bed, Jetted Tub - Photo 2
Suite, 1 King Bed, Jetted Tub - Photo 3
1/3

Suite, 1 King Bed, Jetted Tub

1 King Bed300 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, jetted bathtub, and hydromassage showerheadPractical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerRefrigerator

King Suite With Jetted Tub

Non-refundable
Room Only
20% OFF$352.16

$281.73

Includes taxes & fees

King Suite With Jetted Tub

Non-refundable
Breakfast Included
20% OFF$378.13

$302.5

Includes taxes & fees

Guest Reviews

8
Excellent147 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean and nice rooms.

Categories

Cleanliness6.8
Service9.3
Location8.3
Room Quality7.8
Amenities8.3
Value for Money7.3
Food and Beverage7.8
Overall Experience8.3

Select topics to read reviews

L
Laura
Verified booking
partner
Standard Room
Stayed in Aug 4, 2024

"Exceptional"

10.0

It was under construction but still really nice

Helpful?
A
Afzal
Verified booking
Standard Room
Stayed in Aug 1, 2024

"Excellent"

8.0

Water leaking from AC inside the room I called. The customer service said nobody available at this time. They just give me a towel to put in top of the water. They said Somebody looked at when we get to check out. after that

Helpful?
D
Dounia
Verified booking
Standard Room
Stayed in Jul 31, 2024

"Very Dirty Hotel"

4.0

It was a bad experience, unwelcoming staff, the hotel is very dirty, the hotel is being renovated during this high season, noise everywhere, 5 days stay wasted

Helpful?
D
Dounia
Verified booking
Standard Room
Stayed in Jul 31, 2024

"Very Dirty Hotel"

4.0

It was a bad experience, unwelcoming staff, the hotel is very dirty, the hotel is being renovated during this high season, noise everywhere, 5 days stay wasted

Helpful?
L
Lisa
Verified booking
family_with_children
Standard Room
Stayed in Jul 30, 2024

"Exceptional"

10.0

We loved the new updated room. My nephew thought it was pretty cool to have his privacy and his own tv.

Helpful?
L
Lynden
Verified booking
Standard Room
Stayed in Jul 21, 2024

"Exceptional"

10.0

We spent weekend of 7/19/24 to visit the Falls. Had a wonderfull stay at this Holiday Inn location about 15 mins drive from the falls. Even with construction it was an absolutely wonderfull stay. We will definately visit again.

Helpful?
C
Christian Ian
Verified booking
family_with_children
Standard Room
Stayed in Jul 21, 2024

"Exceptional"

10.0

The property was under construction in the lobby and there was no complimentary breakfast that we saw

Helpful?
P
Paul
Verified booking
Standard Room
Stayed in Jul 20, 2024

"Fantastic! "

10.0

This hotel was amazing. Even with the construction, there was minimal noise. The roomed were clean and spacious. The staff (from the front desk to the wait staff to the x construction workers) knocked it out of the park. We even had a flat tire. Not inly did they help to find a garage, they pumped it up and even checked with us at the garage to be sure we didn’t need any follow-up help. Just amazing! The area around had a grocery, dollar store and a few restaurants too. Slightly larger than a small town. It was close to everything.

Helpful?
R
Ruby
Verified booking
Standard Room
Stayed in Jul 14, 2024

"Family vacation "

10.0

When we booked the hotel we knew they were renovating.so we set our expectations accordingly. The folks at the front desk were very friendly and helpful. When we checked in, one of our rooms had the wrong bed formation. They found us a room close by with the correct formation. All the staff were very polite and friendly. I can't say enough about the dining room staff. Our rooms included free breakfast. It was really good and filling. The staff took the time to talk to us. It was nice. They recognized us the next day and asked us how our previous day of touristing went.

Helpful?
M
Mahboob
Verified booking
Standard Room
Stayed in Jul 11, 2024

"Good"

6.0

Overall, we enjoyed our stay at the hotel. Our room wasn't cleaned every day. They only made the beds and replaced the bathroom towels. The kitchen floor wasn't cleaned for three days.

Helpful?
89
10
9
10