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8 / 10 Guest Rating

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

327 Ontario St, St. Catharines, Ontario, L2R5L3, St. Catharines, CA

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG - main view

About the Property

Recreational Amenities: Stay active with our indoor pool, fitness center, and bicycles for rent.

Dining Options: Indulge in American cuisine at Ostin's Restaurant or enjoy a drink at one of our 2 bars/lounges.

Business & Events: Take advantage of our 24-hour business center, meeting rooms, and conference center for your events.

Book your stay at Holiday Inn Hotel & Suites St. Catharines today for a memorable experience in the heart of the city.

Facilities & Amenities

Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Fireplace in lobby
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7:00 AM to 10:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible) - Photo 1
Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible) - Photo 2
Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible) - Photo 3
1/3

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 King Bed300 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Roll-in shower width (inches): 58, low-height door lock, low-height view port in door, shower grab bar height (inches): 31, wheelchair-width doorways, roll-in shower, low-height bed, wheelchair accessible, wheelchair-accessible doorway width (inches): 36, wheelchair-accessible vanity height (inches): 33, wheelchair-accessible bathroom vanity, grab bar in shower, and low bed height (inches): 28Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerRefrigerator

Standard King Room With Mobility Accessible Roll-in Shower

Non-refundable
Room Only
20% OFF$182.58

$146.06

Includes taxes & fees

Standard King Room With Mobility Accessible Roll-in Shower

Non-refundable
Breakfast Included
20% OFF$197.61

$158.09

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
1/2

Standard Room, 2 Queen Beds

2 Queen Beds313 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

Standard Room With Two Queen Beds

Non-refundable
Room Only
20% OFF$182.58

$146.06

Includes taxes & fees

Standard Room With Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$197.61

$158.09

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

1 Twin Bed300 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerRefrigerator

Standard Room

Non-refundable
Room Only
20% OFF$211.39

$169.11

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$225.15

$180.12

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
1/3

Standard Room, 1 King Bed

1 King Bed313 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Free weekday newspaper, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerRefrigerator

1 King Standard Mobil Access Roll Shwr

Non-refundable
Room Only
20% OFF$198.29

$158.63

Includes taxes & fees

Guest Reviews

8
Excellent147 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean and nice rooms.

Categories

Cleanliness6.8
Service9.3
Location8.3
Room Quality7.8
Amenities8.3
Value for Money7.3
Food and Beverage7.8
Overall Experience8.3

Select topics to read reviews

A
Adrian
Verified booking
Standard Room
Stayed in Jul 26, 2025

"All good"

10.0

Easy one night stay and good breakfast! No issues

Helpful?
A
Angela
Verified booking
family
Standard Room
Stayed in Jul 24, 2025

"Exceptional"

10.0

Great hotel and great staff

Helpful?
S
Shauna
Verified booking
partner
Standard Room
Stayed in Jul 19, 2025

"Excellent"

8.0

Nice staff

Helpful?
M
Manvir
Verified booking
Standard Room
Stayed in Jul 18, 2025

"Good"

6.0

Floors were sticky, bathrooms were not clean.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 18, 2025

"Disapointed"

6.0

There are two different hotels sharing the same building and reception area. However, the level of service and treatment varies depending on which hotel you’re booked with. For instance, Holiday Inn guests receive a made-to-order breakfast from a limited menu (eggs, yogurt, or pancakes), while guests of the other hotel are offered a continental breakfast. This distinction was not communicated to us during check-in. We paid extra expecting access to the continental breakfast, and were very disappointed to learn the next morning that we would need to go to a nearby restaurant instead. Additionally, the cleanliness of our room was unacceptable. The floor was extremely dirty, with dust, hair, and crumbs scattered throughout. Considering the price point, the poor room conditions and the lack of transparency about breakfast were absolutely unacceptable.

Helpful?
N
Nicole
Verified booking
family
Standard Room
Stayed in Jul 15, 2025

"Excellent"

8.0

This hotel was quiet and clean. Bed was comfortable. Easy and quick check in. Pool was clean but over chlorinated. I wish breakfast was included otherwise everything was great and staff were friendly.

Helpful?
M
MELANIE
Verified booking
family
Standard Room
Stayed in Jul 14, 2025

"Excellent"

8.0

Large gaps along the bottoms of the room doors meant that noise from the hallway was easily heard. After speaking to the front desk, they explained the gap was necessary for the HVAC system to work properly. We used a few towels at the base of the door to cut the noise and it worked well. Everything else about our stay was great!

Helpful?
V
Vanessa
Verified booking
partner
Standard Room
Stayed in Jul 10, 2025

"Exceptional"

10.0

Nice place would stay again

Helpful?
F
Faroq
Verified booking
family_with_children
Standard Room
Stayed in Jul 9, 2025

"Exceptional"

10.0

Very good close to restaurant

Helpful?
J
Juan
Verified booking
Standard Room
Stayed in Jul 7, 2025

"Safe and clean "

10.0

Wonderful clean place to stay, felt safe and had no issues at all. I would definitely recommend this hotel.

Helpful?