Hotel d'Europe

We loved our stay. Friendly and accommodating staff. Beautiful room. Great service.

Overall it is a great hotel. However, AC in one of our two rooms does not work. When you turned on AC, it feels like heater is working and room temp keeps going up. The hotel staff showed up and did not bother to fix it. He just asked us to turn it off and open the window.

The staff and service of the hotel were very nice and helpful. The hotel kindly upgraded our room when we checked in. The room was spacious, with a separate toilet, bathroom, and closet hallway. However, the separation of all the spaces felt a bit inconvenient. The rooms are fairly old and the location and number of outlets were inconvenient. Even though an espresso maker was provided, I couldn't find an easy to reach outlet to plug it into. The breakfast also felt very bare for the price (30 euros per person). We had it included with our room when booking, but if I had to pay the breakfast price on top of the room like I did with other hotels, I would have been extremely disappointed. For hot items, there was only scrambled eggs and ratatouille. It was otherwise a normal cold breakfast buffet with bread, cheese, cold meats, yogurt, and fruit. The bread was very delicious though. At other hotels, I've had bacon, sausages, and quiche at the breakfast buffet for a much lower price. Even though this hotel is a five star hotel, the accomodations felt much worse than the 4 star hotels I've stayed during my trip. There were makeup foundation stains on the bathroom mirror and the bathtub had black stains on the caulking that should have been scrubbed off. The history of the hotel is cool, but I wouldn't stay here again.

Like an ageing gigolo, this hotel relies on old world charm but, ultimately, can’t really deliver the (five star) goods. Beautiful building and setting but the facilities are tired and limited. Rooms are nice but really not 5* by any stretch of the imagination. I don’t mean to sound too harsh as there was much to like…but I would not pay top prices to stay there again.

The hotel was impeccable. Great service! Dinner was excellent.

It’s a excellent location and a wonderful property. The staff is kind and helpful. I’d recommend this property to anyone. Great experience!!

A solid choice for visiting Avignon with easy access. Charming, welcoming and warm.

An amazing building that needs to be updated to justify its 5 star rating and room rate.

Excellent staff. Friendly and very very helpful. Great location.

Wonderful high-end property in the walled city of Avignon. First-class restaurant on-site. Great staff made for a memorable stay. Thanks!