Villa Ganz Boutique Hotel

Old world charm was complemented by exceptional service. The entire staff was personable and helpful in every way.

There is some aging of the property BUT the owners are in the process of making needed updates.

¡Excelente estancia en esta casona hermosa! El persona era muy amable y muy profesional. ¡Volveremos!

The breakfast was decent, it could have been hot. Otherwise the service was on point.

I experienced a minor delay with hot water flow and a delay in response time from the front desk. I tired to call by the number on the phone had the wrong extension. As a nice gesture to remedy this situation, I was told my breakfast would be comped. When I was checking-out they had charged the breakfast. I told the employee about the situation and he removed the charge, I'm sure this was just an oversight. All good at the end. I loved this hotel.

The staff was amazing and very attentive, goes out of their way to help you with anything. And the room and the view is beautiful. The walking distance from a few dining areas and bars is convenient and safe, but the staff and beauty of the hotel really made it a true 5 star stay for Guadalajara.

Charming hotel in a great location. It’s a bit dated and the mattress was not comfortable but staff were awesome.

All of the staff were wonderful, so help & nice. Public areas in hotel were nice and filtered water available to get yourself.. Good location, many restaurants easy walking distance. Historical center further, but still walkable

Superb location and a really lovely staff

Some amenities like shower caps or robes would have been a nice addition

We loved the staff! They are so friendly and accommodating. The property is gorgeous