West Valley Inn

Hotel was being remodeled on the exterior. No signs existed on the building to identify the property. Front desk mostly unoccupied with phone off the hook, calling outside number for assistance didn’t work either - no answer. Problems with room TVs’ bizarre controls reported but not resolved. TV’s (one in living room and one in bedroom) could not be controlled with provided remote controls. Turning off and back on spontaneously and repeatedly. Required bedroom TV to be unplugged - not usable. Very poor free breakfast with only processed and sugary foods. Coffee was OK.

The stuff was nice but never once did house keeping come to our room. I had to go to the front desk to ask for more toilet paper when we ran out. When I mentioned house keeping hadn't come the front desk clerk asked if i had requested it. I've never had to ask for house keeping to come at any other hotel I've stayed at. The bed and pillows were not great, neither my daughter or I slept well while we were there. The door to our room as very difficult to open Close, so much so I thought the key card hadn't worked. Want really planning on wrestling with the door every time we wanted in or out. The spa was not available as the clerk stated they had something wrong with it and it needed to be inspected by the state first. There was a weird smell outside our room everyday we were there that smelled like burning vacuum belt. Don't think I'll be staying here again should I come back to Utah.

Can be better if change the menu breakfast

A lot of ants in the room.

Booked this hotel last minute . If sleeping next to fentanyl addicts in the room over is the ambience you’re looking for highly recommend . There was substantialwater damage and black mold on the ceiling in the bathroom. There was dried feces, drippings on the interior door of the bathroom. I told the staff they gave me a general manager’s email. Never got a response after submitting photos no number to call either.

Can be better if change breakfast

Awful beds, pillows the size of throw pillows, huge stains all over carpet, no microwave in room, exhaust fan so loud that we couldnt use bathroom light, 1 bed had no frame, and my favorite part.........woke up to our 2nd floor room infested with 1000's of ants! Do NOT stay in this dump!

Although undergoing renovations, the place was clean and quiet.

Did not stay had to cancel in an emergency but staff was friend over email

I think they are in the process of remodeling or updating, but the carpet was very dirty and stained. Everything else was okay.