Holiday Inn Express Hotel & Suites Hinesville by IHG

The pool was in operation as compared to the hotel next door. Friendly staff and accommodating of my disability

I booked a handicap accessible room and was given a standard room initially. Once at the room, I walked into a floor molding laying on thr floor as soon as I walked in. The room was dark so I went to open the shade to find it would not wind up. I rolled it up and threw it over the valance. The final straw was the toilet seat was about to fall off. I attempted to call the front desk but the phone did not work. I went to talk to the front desk but they were away. I left a bright yellow highlighted note asking someone to tighten the toilet seat. I left for dinner and upon return 3 hours later, the receptionist told me she sent maintenance to fix the toilet. They had not done it so I fixed it myself. Very agitated with the overall experience.

Hotel was clean. Beds were comfortable

Staff was the friendliest. At check-in didn't tell me anything about what time breakfast or anything was open or closed. Didn't tell me about anything around hotel or where room was.

The place was very clean, and comfortable. The staff were all friendly and super helpful. I don't think the place has been updated recently, but the staff have obviously kept it in very good order. It was in good proximity to Ft. Stewart, and close to stores in Hinesville. It's also not terribly far from Savannah.

I didn't love how loud the people were at the World of Beer restaurant next door. But, that isn't anything that the hotel can be responsible for... It was convenient to have this and an Applebee's within walking distance of the hotel, though.

Everything was so perfect 💗 it smelled so good always clean, quiet and it's a great location 😊

Nothing everything was great 👍🏽

Swimming pool was closed