Jerusalem Gold Hotel

I would have liked to give it a 5 star rating but there was no water in the hotel room and we had to get some on our own.

Perfect location in Jerusalem. Right across the street from the central train station making it easy to catch a train to the airport. They serve an excellent morning breakfast in a huge dining room on the lower level and it's very quiet at night. The tram stop to take you to the old city is right across the street. I had the pleasure of meeting the entire concierge staff at the front desk and they were absolutely gracious, knowledgeable and helpful. Thank you to all.

Noisy room. Exept that the room is very comfortable, good location, wide parking, looks clean

Excellent value and excellent location. Mary at the front desk and the others were very pleasant and helpful.

Weary-worn from travels from the U.S., with stop-overs in Europe, we arrived at Tel Aviv Ben Gurion airport roughly at midnight only to discover our large, checked suitcases had not arrived with us. After a couple of hours to process paperwork, we hailed a cab to our Tel Aviv guest lodge (with no night staff) supposedly near the airport only not to be able to get in, and the phone number given to us for help, would not pick up. What ensued was a return cab ride to the airport where we sat up and dozed until later in the morning. Alerting Jerusalem Gold that we would arrive earlier than expected, we were welcomed by Mary (Maria) at the front desk with coffee and a warm welcome and seated in the lobby until we could check in. The next day, when we returned to the hotel after a day out, Maria had hand-carried our luggage – delivered by the airline company, to our room and had left a nice note. She was a breath of fresh air, and this friendly hotel, with great breakfasts, was a respite for two senior citizens who came from a different nation and a different faith during Passover. It was a great joy to be there, and we are thankful we chose it. It is also well-located, across the street from Central Station which has a direct connection to the train that serves the airport, too, and right next to Jerusalem’s light rail and bus station.

This was my first and last time staying at the Jerusalem gold hotel. This property is outdated. There are no USB chargers in any of the rooms. The hotel doesn’t have any wall adapters available. No place to buy a wall adapter nearby. Do not recommend.

Nice and clean. Very helpful personnel. Any problems were taken care of immediately. Very good Wi-Fi signal, the network is an open type, as in many other hotels. So, the use of VPN is recommended. The heater works well. Close to the bus station, but not noisy. Safe box and fridge, full bathroom, wardrobe, luggage rack. Lots of sitting space, coffee table, couch. Not much usable surface in the bathroom. The breakfast buffet has ample choice of food. The juices were a bit watered down, coffee is strong. No unusual smells and quiet. Lots of light.

The staff was very helpful and concerned with our comfort.

Najla at the front desk was very nice and helpful. The hotel is old but in pretty good condition considering the age. The rooms are pretty small.

Clean and comfortable. Good location, close to public transportation and highways