Best Western Posada Freeman

First they tried to change the price on check in. Staff block our room at 9 am, next day, we understand the message that we have to leave, we thought our Check out was at 1 pm We won’t recommend.

They tried to charge more at check in

The Best Western is a great place to stay. The Art Deco style is a personal favourite and the Pacific ocean is little more than 20 metres from the front door! Friendly and attentive staff and a stunning pool area on the 12th floor giving a 365 degree view of a beautiful city.

Facility was clean and constantly being attended to through the day.

Great landmark hotel located in old town. Excellent location nice rooms well maintained. Remember ocean view rooms will be nosier do to the malecón below you.

The staff here our the best. They went above and beyond to help me get my bag back from the Airport taxi. And the location is the best.

Nice ambiance and nice people

Great location.

We stayed in a suite with a large patio and sea views, which were amazing. Definitely worth the upgrade to the suite as some of the other rooms are quite small without patios. The suite was huge with a kitchen that we used several times throughout our week long stay as well as a separate dining room and living room (with sofa bed), bedroom area with two beds and two bathrooms. Big windows in all of the rooms that you could open for the breeze or just enjoy the view. The staff were friendly and helpful. The hotel property was clean and in good repair. Breakfast was included with the room and was open from 7 AM till noon every day. A good variety of hot items with a few small changes each day. Everyday there was some variation of scrambled eggs, a meat dish, Mexican dishes, vegetables, pancakes, toast, fresh fruit, yogurt, and cereal with coffee and juices. The views were amazing!!! The pool, though a little small, was never too busy and very refreshing and again- the unbeatable 360degree views. Will definitely be back to Mazatlan and will stay in a suite at the Best Western Posada Freeman!!

The hotel is rather unique Location is fantastic for the old city The rooftop pool and patio is an unexpected gem - an oasis for relaxing and watching the world go by. The views are superb.

Service - for two days our room wasn’t cleaned until we asked The breakfast is good, however service is average.- often cutlery missing and pressure to leave a tip The room is good, but you get the feeling the hotel is slowly being allowed to degrade: windows aren’t clean on the outside; shower heads are leaky. It could easily be a 4 star boutique hotel if the rooms were better taken care of. As it stands, a solid 3 stars

Great place at an excellent price. Loud music until late night.