Courtyard Fort Meade BWI Business District

Na

The room was bigger than I expected. Beds very comfortable, room very clean. Loved the lounge area, there were small booths with its own tv! We were delighted that there was a bar.

The bar had one lady running it and cooking the bar food, and on a Saturday night. She would be in the kitchen preparing the food and no one was left to cover the bar, we stood for 10 minutes before my husband went to the kitchen door and was told it would be 15 more minutes because she was making a big order. We finally got our drinks and food but took quite a while. However, the food was very good. She was very pleasant and apologetic for the wait. She needed help!

The front desk were very friendly and helpful.

Hotel and room were clean. Staff was professional and courteous.

Had an argument with staff when checking in. The food area had only one person working. Took 30 minutes to get coffee and danish. Far away from things.

Location was great near 295 and route 32

Cleanest hotel I've been to in recent memory. Lobby, hotels, room, and fitness center. Kudos to the housekeeping and maintenance personnel

My first night I was given the last room in the hotel. It's clear this hotel caters to people with animals because apparently an animal had urinated in the room and they hadn't done a good job cleaning it. It was disgusting. But at least it was quiet and I slept well (room on first floor). The next day I went to the front desk and they moved me to a room on the top floor. The room was much better, seemed to be newly renovated and it really felt like I was alone in this hotel (I wasn't, it was very full the whole time). It was very quiet and the bed was comfortable. The only issue was the air conditioner wasn't working correctly. The wall unit didn't work so you had to adjust it at the unit and it made strange whooshing and pulsating sounds the whole time. Not enough to keep me awake as I had ear plugs. All in all, I was happy with my stay, despite the first night.

Customer service went above and beyond for any need shared