Hahnstr. 9, Frankfurt, HE, 60528, Frankfurt, DE
Recreational Opportunities:
Take advantage of the indoor pool and sauna for a relaxing stay.
Dining and Drinking:
Enjoy a meal at Lyoner Quartier or unwind with a drink at the bar/lounge.
Event Spaces and Amenities:
With over 5000 square feet of conference space, this hotel is perfect for hosting events.
To book your stay at Essential by Dorint Frankfurt - Niederrad, visit our website now!
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Great place to stay, hotel was clean and the staff was very welcoming and helpful. The pool area was great, although it was very crowded.
Good
very comfortable beds. clean spacious room. friendly staff
We spent all of 25 minutes in the hotel. Ten of them were spent finding another hotel to move to. Ten of them were spent the two times we were waiting for our turn at the desk (to check in and to check out again). When we booked, the page said there as A/C. When we checked in, it was almost 90 degrees and NO A/C in the room. It was like an oven in there. When we called the front desk, they informed us only SOME rooms had A/C, and since we didn't "request" A/C when we booked, we couldn't get a room with A/C. Seriously? Yep. So we found another hotel to move to. The staff at the desk were completely unapologetic about the whole thing. We asked them to call us a taxi (which they apparently didn't do), so we asked a taxi driver who showed up for someone else leaving to call away for one for us. The taxi driver went inside to get his customers, and when he came out, he literally said, "There's something wrong with that guy at the desk." Needless to say, I cannot recommend this hotel to anyone else.
I have accidentally discovered this Essential in Frankfurt. Everything is at the highest level, I was completely satisfied.
Ok hotel but opposite graveyard
As a Hotels.com VIP hotel you would expect better service. Booked was a room with double bed however, only a room with single beds was available. "free room upgrade if available" was included in this booking. Not really appropriate when you don't even get what you have booked.
Clean, quiet and friendly staff.
Noisy full of kids some reason running around at breakfast and the VIP with Expedia means nothing to them at all no vouchers or upgrades at all. I payed another €120 for 4 days in another room just to get tea/coffee in room. Could not get anywhere near the pool any time day or night the hotel was like a crèche. I found the staff unhelpful and rather insipid. On the plus the breakfast was very nice and plenty of choice and hotel very clean. Expedia if I was you I would take this hotel off the VIP listings to save future disappointment. In a nutshell this was one of my worse stays in a hotel and I’ve been in many all over the world and I can’t with hand on heart recommend this place so it’s a big NO from me.
