SureStay Plus Hotel by Best Western Mesquite

Breakfast was bare minimum. Was kids running around loud. Rooms were nice and comfy

I wasn’t even able to check in. Had already paid and they wanted me to pay again. Wouldn’t even answer when reached out to by booking.com

the room was dirty, the carpets needed cleaning, our room was not cleaned on a daily basis.. limited breakfast provision.( no buffet breakfast). only good thing was free parking however , would not stay there again

The receptionist didn't give the proper room, and when I did get the room there were concerning stains on the floor.

Hotels.com app said hotel had buffet breakfast. They had waffles and cereal. Staff vacuumed the hallway at 3am. People were hanging out in their car play loud music right outside our window around 4. Would not recommend this location.

Do not recommend staying here. The air conditioner in our room didn’t work. The remote for the TV didn’t work. Three trips to the front desk and they just kept trying batteries from other remotes in a drawer. We finally ended up with another one after we changed rooms. The phone in the room didn’t work properly to even call the front desk. There was no ice machine. They went in the back room and you could hear them chipping ice. She handed me the bucket about a fourth of the way full after she asked if I wanted a full bucket. The next time we got a big chunk that wouldn’t fit in a cup. There were dark stains several places on the sheets that made them look dirty. When I turned on the shower a bug crawled out of the drain. The breakfast buffet was a joke. A waffle maker, cold cereal, white bread to make toast and small individually wrapped muffins. No fruit or breakfast items you might expect on a ‘buffet’. It wasn’t a good continental breakfast let alone a buffet.

Great