Comfort Inn & Suites Lees Summit - Kansas City

It was a great location, and the staff was friendly

The bathroom was dirty, not cleaned properly. The bedding had not been changed. It was dirty. The floor was not vacuumed thoroughly. There were still rocks on it. There are also bugs in the ground. They were bit up and management played it off.

The room was dirty. The bedding was dirty. There were stains on the covers some look like they had dried on the bed. The bathroom floor has dirt in the corners of the corner of the wall under the sink you can see the dirt where it had not been cleaned. The tissue box has so much dust built-up on it that it has turned white along the bottom. There was dust in the room, even though the room was supposed to have been vacuumed. There was rocks on the floor little tiny ones look like they came off of someone’s boat truly, not a great experience. Breakfast was very minimal to nothing. There was cereal, fried hard eggs that were in round circles, pork sausage, patties, blueberry muffin, plain bagel, either white or wheat bread which were rotated in the container, Actavia yogurt, vanilla, cherry, or strawberry. The coffee is available 24 seven the fitness center is closed, even though there is no sign and it says they are open. The pool is open.

It was cheaper than other hotels in that area

Staff was friendly

I was double billed for the room.

The property had parking and was close to the Interstate.

The property is dated. The room I was originally assigned to was not ready. It was dirty with food left over, HVAC unit cover off, maintenance appeared to still be in progress, vacuum cleaner still out etc. I was transferred to a different room which was cleaner but still dated !

The room layout itself was nice but the shower was old.

Ehen checking in The staff person dealing with one customer in front of me for a very long time that didnt have the money to pay and I had to wait and wait as they tried over and over for them to try card after card. Also the items having patchy spot in the sealing throughout the building. The breakfast was less than bad