Fairfield Inn & Suites by Marriott Waco North

Staff was very nice at check-in very helpful.

Shower was dirty . No conditioner or body wash both bottles empty in shower. Pool was closed which if I had known that I would have stayed elsewhere

We needed hairdryer for the room,as my. Wife has very long hair. I went to the man on duty. Spanish named Ramarousy. He couldn't get one I asked him just to get one from an unretentd room close by. He said that couldn't do that. So I just dropped it. I felt like he should tried harder both times he was outside smoking and on Cellphone. He was very nice 👍 though. But. He should hv taken care of customer. We were on the bottom floor. Nathan jones.

Al else was great 👍 👌

The staff were extra friendly

At day 3, no housekeeping, had to go go downstairs to ask the front desk for new towels. Dark suites, didn't feel clean

Clean and comfortable beds

Sign needed to be fixed (letters lights out)

Location was perfect. Nice bathrooms. Breakfast was clean and tasty and well set up!

King rooms smelled like smoke. Bed too hard, Indoor pool closed and Patio not available on first floor in April.

Bed was comfortable.

Exterior of building is a big red flag. Landscaping is ignored. Half the lights on the building don't work. Old truck parked in portico when we got there, still there when we left. Ice machines broken down. Staff leaves cleaning carts in elevators then walk away. Pool down "for maintenance". I think they just didn't want to clean it. Juice dispenser at breakfast didn't work. Only one lady that worked there genuinely seemed happy. Typical foreign owned, undercapitalized hotel.