SpringHill Suites by Marriott Greensboro

The room and hotel were clean and comfortable. Free breakfast was a plus.

The staff were great but the room we were given had the fridge cabinet all full moist and fungus. Glad it was only one night.

The shower needs remolding. The tub area had been painted and was peeling. It was clean but looked horrible. Room was nice, liked that the couch area was separate from bed area. TV was sitting for both areas to view, but it was awkward. Joe at the front desk could not have been nicer. He was awesome!

The motel is in need of an update. Furnishings are old and in need of replacement. Ice machines were out of order. The staff was friendly and helpful. Will look for other accommodations should i travel to Greensboro. I saw that renovations were underway. Unfortunately, mine hadn't been updated

Well kept property.

Overall the stay was ok - front desk was friendly, room was clean. Breakfast was lacking - the hostess said she had to run to the store to buy milk and OJ and most of the stuff was empty most of the time / don’t think they were ready for the concert rush. Shower looked dated, but was clean and water was hot. It is a “noiser” hotel - you can hear any activity in the hallway and you can hear every room door slam closed throughout the night.

The lady at check in was so very kind, hospitable, and went above and beyond to make it such a pleasant experience. I meant to mention her name but I forgot but I remember she has two last names.

Our room didn’t have a refrigerator, ice machine was broken, couldn’t access any outside doors except the front entrance at night making it inconvenient. Funny that on the back of the door, the sign states that NC law requires amenities advertised, however, this property failed to provide that! Television continued to lose signal and Wi-Fi never worked. We probably won’t return as $150 a night is ridiculous NOT to get the basic amenities you paid for. Not to mention the $20 overcharge for shampoo and what? So disappointing and definitely NOT Marriott standards. Is Marriott aware that you’re not providing amenities as advertised? Pool was filthy. The ONLY good thing about the property was the phenomenal staff- Britney, Dana and Angie were amazing. They deserve better!!