Boomtown Casino & Hotel

This was a very nice stay and I felt safe.

Always love it here

I

Absolutely Love staying here.

Check in was smooth and the attendant was very courteous and professional. The casino was clean and the attendant explained the restaurants and the things that were open that weren’t open the last time that I visit during the summer, the room was clean as well. The bed was comfortable. The pillows were phenomenal, but it was so hot and when I say hot, I mean, I live in Texas I understand, but it was all it was irritating how hot it was. The fan didn’t help at all. It was like the whole third floor was a furnace. I hardly got any sleep and I was very agitated waking up the next morning. We did tell the attendant in the morning about the safe that didn’t work. The closet door literally came off the hinge and how extremely excruciatingly hot it was. They offered nothing but an apology which is kind of disappointing because we’ve always chose boomtown because we liked the low-key atmosphere. I hate to say it, but I don’t think that we would go back nor would we recommend anyone staying there Due to the fact of the AC not working had they offered maybe a food voucher or anything things might be different. It’s sad. I’ve always believed in the integrity of that brand and now I’m just left hot irritated and disappointed. Zero stars would not recommend.

Rooms were very hot and nasty

First room was hot and smelled like mold and mildew. Moved to a different room and got locked out of our room. It took 2 hours to get back in. This was our one year anniversary and that got ruined. Would like a refund.

Our stay was short, just one night.

A1

It’s older but in fair condition