The Westin Kierland Villas, Scottsdale

Very clean, quiet, spacious rooms!

Pool, slides, activities were all great.

The suite was comfortable and clean. However, the front desk staff couldn’t be more arrogant. Not enough parking near our building. No restaurant open due to Covid, which was ok since there’s more than enough restaurants in the area. The arrogance of the staff is what overshadowed our stay, we won’t return.

The property looks dated in comparison to other hotels in the area. Swimming pools was just okay and noisy. Elevator dirty and old.

It was amazing!! Fantastic experience

Outdated building, old furnishings. Cheap shampoo, conditioner, and lotion and NO BODY WASH! Light switch on opposite wall turned off and on lamp next to bed AND CLOCK! Clean room, staff followed COVID restrictions.

It was a beautiful facility but the communication before arrival was that the facility was fully open and the scheduling of pool times was awful. Fortunate for my family that I live here and was able to take everyone to my pool.... really disappointed in the way the pool was handled... way to few staff... the ones there really worked hard but it was not the service I’ve grown to expect from Westin Year after year

Wonderful property. Checkin so so. Had to ask multiple times without success to get luggage to room. Eventually had to get it myself. Rooms terrific. Staff otherwise terrific.

Very kids friendly hotel, love it and my kids too!! :)

I can’t say enough how much I love this place, beautiful, clean, really perfect. The only problem was when we first arrived the towel person at the pool said do you want to go to the pool with free drinks or the quiet pool. Well we chose the pool with the free drinks. We went to the pool, the guy ask what we wanted. We said two margarita’s. He said do you want the top shelf ones, and I said no. We had one drink, and at the end of the day we got a 25.00 dollar bill. He told me the free drinks were if you played trivia and won tickets. At the end of the trip I went to check out and I told the guy what happened, and I,ask,him to take both or at least one drink off the bill, he said he couldn’t do that. I asked who could? He said he would call me. No call he charged my bill. What a shame, it was the Best trip we’ve ever taken.