Glacier's Reach 115b

Close to the Whistler village

The place wasn't properly cleaned. The bedding was used and hot tub water condition was terrible. Experienced multiple stings which looked like bed bugs, called the facility manager and they came replaced the bedding and told us didn't find any signs of bedbugs but the next morning I got new areas of bedbug stings on my arms. Definitely won't come back. By far the worst place we've had family vacation in Whistler.

Size of the place was good, some newer renovations, fully stocked kitchen.

Hot tub said 102 but it was not hot, I would guess temp was 99/100. Check hot tub. The place was also not that clean. The floors were dirty with lots of animal hair. I had to vacuum myself and the vacuum was terrible. The place was close to the village but being an end unit there was a lot of road noise. Finding the unit was not the easiest, but managed to figure it out in the end. More instructions would have been useful with a map.

I will never book with booking.com tried calling vicasa so many times to get help. They were very difficult to deal with

Very well equipped. Perfect location.

On arrival it was difficult to find the actual unit. Had to wander around a bit looking and then ask someone. Looked at a map of the complex but it didn’t show ‘You are here’. We had parked in the wrong parking lot so moved our truck. So some information on those would make this perfect.

Location

Smelt when we got there and bed wasn’t too comfortable

Very clean.and well maintained x the place is lovely and we highly recommend for a stay in whistler .

No air con in sitting area x Not enough loungers seats in pool area ,so didn't use as was so busy