Hôtel Les 13 Assiettes

La sala colazione e la colazione.

La stanza non consona al luogo.

Free parking

No hot water, no Wi-Fi, and a non-functional phone—plus, the front desk was arguably discriminatory. Last night, I tried to take a shower, but after letting the water run for ages, there was still no hot water. I had to get dressed and go down to the front desk. Two staff members eventually appeared from a back room: an older woman and a young man. When I explained the issue, the woman coldly replied, "You have to run it for at least two minutes. Did you do that?" I told her I had, but she just blankly repeated, "How long exactly?" Since I hadn't timed it perfectly, I estimated 3 to 5 minutes. She snapped back, "That's not long enough." I was shocked. I told her I had both the showerhead and the sink tap running simultaneously for minutes with zero heat—how is that "not long enough"? It was heartbreaking to see so much water wasted. I asked, "So you mean I should just leave it running indefinitely until it gets hot?" The young man chimed in, "If there’s hot water at the bar, there’s hot water in your room. Just go try again." Maybe it’s because I have an Asian face and they assumed I don’t know how plumbing works in Europe—even though I’ve lived here for ten years. I went back up and let it run for ten more minutes. Still nothing. When my husband went down to complain, they finally admitted there was a system failure and they were just then restarting the heater. In the end, I spent nearly an hour letting water go down the drain with nothing to show for it. It’s disgraceful. They could have checked the system earlier instead of patronizing me as if I came from the Stone Age. To top it off, there was zero Wi-Fi signal in the room, and the bedside phone was just a prop—it wasn't even connected.

La qualité des services est irréprochable : professionnalisme du personnel, bienveillance, équipements au top, décoration très soignée et mets succulents pour ce repas de Pâques

Rien

Bona relació qualitat preu.

El preu de la carrega del cotxe elèctric una mica elevat (0,78€ per KWh)

Близко к замку, хороший завтрак

Маленький номер, в номере было холодно и не работали батареи, кондиционера нет, в ванной установлена раковина для людей высокого роста, вытяжка в ванной шумно работала всю ночь без остановки

L'accueil la gentillesse du personnel

La baignoire un peu compliqué pour moi personnellement