Sands Beach Club Resort

We had a great trip. The hotel was wonderful. The only down side was weak WiFi.

The first night the room was awful. Wall paper was pealing off, plaster sanded but not painted, furniture was particle board and coming apart. They did move us into a nicer room the rest of our stay. We had to practically beg for new towels each day and room was never cleanedbduring our stay. We are supposed to have the 1st night competed.

The room we were given was in bad shape. Dirty carpet and curtains. Broken/worn out furniture in the common area.

Upon arrival at the Sands resort, we were notified that our room would not be ready for check in until "closer to 4." So, we were invited to enjoy the sand, pool and ocean until that time. We did so. At about 3:45pm we returned to see if we could check in. No luck. Room was still not ready. I asked "but it will be ready by 4, right?" and was greeted only with a smile. At 4, when I approached the check in desk, I was informed that they were going to just change my room assignment to one similar because the room was still not ready. I agreed. I was given a set of electronic keys. My family went to our room, but were unable to get into the room. The keys would not work. We drove back to desk and did so back and forth 3 times before we got a set of keys that worked. Finally, we were able to get in our room, only to find THIS room was also not cleaned. After over an HOUR of trying, when we finally gained access to our room, it was dirty! Finally, the manager helped and we were able to get a room, but the check in process was terrible.

Good, nice and relaxing. Nice view and good location not crowded

Overall it was ok we look forward to staying there again. We only received housekeeping one day after that no one came by we gad to take our own trash out and clean our own bathrooms. We had no stay over service as we were supposed to but we made the best of it anyway. We look forward to re-booking it for next year. Thanks for all your help.

We visited during Memorial Day weekend. The location is on a quiet street, but is close enough to all the attractions. The room was great for my needs. My only complaint is that the check in is at a separate location. There is also no check out policies, which I thought was odd. I called the number I was given and was told I could leave the keys in the room when I was ready to go. Also odd, I thought.

The hotel was under construction in some areas which made me feel a bit distracted. It seems they should have had this done prior to busy season.The hotel did not have my registration on file which aggravated me since we drove 6 hours to get there. We had to wait for about 15 mins after check in for them to retrieve it. I have to admit I was expecting more. The staff was really nice and very accommodating which was nice. If you are looking for an average hotel experience this is it.

There was no working light in one of our rooms. I asked for them to replace and they didn't. We stayed for two days and my kids had to be in a room with no light. The staff made sure they let us know they had a problem with the golf cart we rented being there but couldn't even bring a light bulb then. And the sofa sleeper had no sheet. Only thing I like was the location but I definitely wouldn't recommend this place to anyone.

Dirty units and common area, broken furniture, no indoor pool, no service, and list goes on. Most disappointing stay ever.