Grand Hyatt Mumbai Hotel and Serviced Apartments

The Grand in Hyatt was lost, such a shame what has happened to this property. It just feels old inside. The hotel is infested with mosquitoes, contrary to what they say the issue has been ongoing for several months. I feel bad for the staff as they are trying their best but the place is just not up to the mark. It feels old, and you can see it just isn’t clean. The rooms were not well kept. It also has a musky smell. Please avoid at all cost until they make changes here.

Staffand service👍

While the property was clean and modern, the air conditioning system laugh. My clothes covered in mold and me sick

The Grand Hyatt is was stunning, professional and would go above and beyond for us. The breakfast was stunning and had a wide range of choice - our waiter the first two days was fabulous for encouraging us to try new things and explain each of the dishes. Disappointingly, our 3rd and 4th days we were completely ignored at the breakfast, not even giving us cutlery or a glass to drink from, never mind taking orders for made-to-order items. That small blip aside, the staff couldn't have been better, giving us advice for clothes shopping, helping with a lost property 'crisis' and even letting us sit in the exec lounge after our flight was delayed - Agnel was incredibly kind and professional, and we can only say thank you! The room was big, clean and always supplied with fresh drinking water. The pool was beautiful (although outdoors - you have to be willing to take on the smog - and not very deep. Fine for a paddle!). The architecture and artwork is absolutely stunning, and the lobby is just a lovely place to sit and escape the chaos of Mumbai. The Grand Hyatt was a perfect counterpoint to help us relax from the noise, smells and hoards of people from our days out!

I have there before but this time checking in took a long time, bags to room took 3 phone calls and 20 minutes to arrive. Good part was Service delivered by Abhijeet and Ganga dyring breakfast as attention to detail and customer service was above and beyond was was very much appreciated

I Think the Rooms Need an Upgrade.. They are good but needs an uplift generally

Very bad to stay. Only name s good. Property is not well maintained and suits smell

Certainly a top of the range hotel. No doubts. If I wanted to be picky I would raise a doubt about the breakfast buffet. The western section was kind of forgettable in terms of quality and choice. But the indian section was so much more remarkable on the other hands. So when in Rome do as the Romans do. Go get the Dhosa and forget the rest

This is an excellent property for individuals, family and corporates. Very good location, excellent food and top notch service.

I booked this property for my family. They had to stay only overnight. However, they really liked the space. The apartment is quite spacious and with all necessary amenities. Would definitely recommend it.