Comfort Inn & Suites East Greenbush - Albany

Comfortable and staff were pleasant.

I was assigned to a 1st floor room in the farthest wing at the very end at the back of the building next to an exit. I did NOT feel safe! I asked for another room, but apparently the property was sold out. I stayed in my room ~ 1.5 hrs to find alternative accommodations. Requested a refund and was denied. I made reservations several months ago. My reservation was for one. No solo traveler should be stuck on the 1st floor by an exit at the farthest point from the main entrance. Very inconsiderate of property that values profit over guest experience.

The lady that does the breakfast was really helpful and professional, super nice! The staff is also very helpful and nice!

I am interested in some deals and sales, so that 8 can come.back.

Everything is new, updated and clean. Friendly staff at front desk and breakfast room.

None

Breakfast was great with plenty of options both hot and cold.

Very spacious and clean.

The loud beeping noise inside the elevator was the one downside.

I enjoy my stay at the hotel my stay was very good

Nothing was bad at all