Red Roof Inn Queensbury

After trying to cancel the reservation and was told no you would be charged then when they arrived they were told room was already taken and was given a room beside the ice machine with no remote control, no shampoo or anything was obvious that they didn’t plan on renting that room and were put there because nothing else was available

First the GPS to this hotel took me 17 minutes past the hotel , then was told I didn’t have a reservation until I pulled up my receipt on Expedia. Third the toilet in my room did not flush until I plunged it the following morning

The building is under renovation so there were boxes of supplies at the entry doors. The building was not secure, anyone could have walked in the side doors. our room was not very clean there were holes in the window shades and the noise from people walking about was very loud. The bathroom sink was not clean and the water constantly dripped at the sink. The refrigerator did not get very cold. Upon arrival there was no remote for the TV in the room so I had to go to the front desk and ask for one. Two different employees tried to program the remote but could not figure it out so my friend and I had no television for the evening. The vending machine was out of order so we could not get drinks.

Room was not clean at all, floor was sticky with coffe spills, bed was flirt with stains and debris, bathroom was not clean, had tonask for my refund and left.

The only thing good in this location was the staff. The place was so dirty and smelled pretty bad. On top of that it seemed like it was a hourly motel and a trap house.

Dirty bathroom.

Just an average hotel, a place to stay nothing fancy nothing extra. If you need a place to sleep and nothing else then this place is fine.

Thank you

The location is great near lale george but the hotel was not a very pleasant place . Drug addicts were there and me and my family felt unsafe. Never considering going there again.

Sheets were dirty, shower curtains dirty, floor was not swept. Asked for a change of sheets they never did it claimed housekeeping was done for the day and at night my husband asked for clean sheets again and they handed them to him to change them ourselves.