Ramada by Wyndham Houston Intercontinental Airport East

Wife tried to use hairdryer in room after her shower, the hairdryer immediately began emitting sparks. Notified front desk, they said there was no spares and nothing they could do, although there had a card in the room stating you could buy a hairdryer or other items if you liked them, WTF!

Ok

No staff

El servicio de transporte al alojamiento buenisimo.

We hadden onze overstap gemist en zochten daarom een budgetvriendelijk hotel in de buurt van vliegveld met shuttle service. Dit hotel valt binnen de kwalificatie voor ons. Vriendelijk ontvangst en ruime kamer. Niks mis mee voor 1 nacht.

The AC was working.

I called for the shuttle on multiple occasions and the front desk kept picking up the phone and hanging up. I waited at the airport for an hour and with no success. I eventually had to get an Uber for the cost of $55.00 to such a close location. Front desk staff was unprofessional. When I got to the desk, the gentleman proceeded to engage in conversation with his coworker whilst I was waiting for his assistance. When I complained about the shuttle service, his response was that they had too much people at the front desk and did not have time to answer the phone calls, which I believe was unprofessional and bad for business considering passengers who book these hotels near the airport heavily rely on the shuttle services, rather than paying exorbitant prices for an Uber for such a short distance. When I received the room card, no explanation or anything was done (i.e what time breakfast starts etc). Instead, the gentleman just gave me the card and re-engaged in conversation with his coworker.